Ongoing Support
99%
Client Retention
Your website stays secure, fast, and up to date — without you lifting a finger
We handle the behind-the-scenes work that keeps your site running smoothly. From daily security scans to content tweaks and performance tuning, our ongoing support plans let you focus on your business.
Every plan includes proactive maintenance, clear communication, and a dedicated support channel so you’re never left waiting.
What’s included in Ongoing Support
Security & Updates
Core, plugin, and dependency updates applied and tested to keep vulnerabilities out and compatibility in.
Performance Tuning
Regular speed audits, image optimisation, and caching tweaks to keep your site loading fast.
Content Changes
Small text, image, or layout updates handled by our team — no need to log in or risk breaking anything.
Monitoring & Backup
24/7 uptime monitoring, daily backups, and a clear recovery plan if the unexpected happens.
Transparent Ongoing Support Package
£
199
/month
- Core, plugin & theme updates
- Daily backups & 24/7 monitoring
- Performance & security scans
- Up to 1 hour content edits
- Monthly health report
View more
- SSL certificate management
- Priority email & chat support
- Uptime SLA
- Quarterly strategy call
Need a custom support plan?
Our Ongoing Support Process
Audit
We review your current setup to identify security risks, performance gaps, and maintenance needs.
Plan
A tailored support schedule is created around your business goals and traffic patterns.
Maintain
Proactive updates, backups, and monitoring run in the background without disrupting your site.
Optimise
We spot opportunities to improve speed, conversions, and user experience — and implement them.
Report
A clear monthly summary of everything we’ve done, plus performance highlights and recommendations.
Scale
As your business grows, we evolve your support plan to match new requirements and traffic.
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